Selina Tulum Downtown

The rooms were clean and very comfortable, all the staff are extremely efficient, pleasant, and helpful. and they were amazing. They went over and beyond to help make my stay enjoyable. I highly recommend this hotel to anyone visiting Tulum.

The hotel is very new and modern with excellent co-working facilities (I didn't know it had any until we got there). Beautifully decorated and the staff were incredibly helpful and friendly. One of the best things about staying here was that you could also go to Selina Tulum on the beach / hotel area (triple the price when we booked) and use the sun loungers, pool area, and co-working space for free.The rooftop area is a nice space to have a drink at, swim, or watch the sunrise. They also operate Good Bikes bike rental from the reception which was convenient. Only a few minutes walk to restaurants and shops.

This place was for us like heaven on the earth. We stayed so many places and towns during our month in mexico so after many of them we were amazed of this one. Staff amazing and welcoming, buildind and room super, location perfect. Even this is a chain consept we felt soul and homie atmosphere because of the staff who give you a little bit more than just the check in and check out. The yoga teacher Sarah and her dog Laila were really important characters of the huge building because they also gave the homie fealing for this place. We even didint took yoga classes just got to know Sarah and Laila. Best for you all! And by the way we got there three different times cos for us this place was nicest of our trip.

the staff here were exceptional! they helped us with absolutely everything and showed us around the whole property. the pool was incredible on the rooftop and they held yoga and cooking classes/salsa classes at night. the beds were the best beds I have ever stayed at in a hostel and I’ve stayed in a lot. comfortable, two good cushion, and aircon throughout. the shower and washing facilities were super clean and huge!

We had some minor issues with our room. From my point of view it was that kind of things which come up during the opening phase of a new hotel. And to be honest, thats something you know when you book a hotel which is commented on to be still in the opening process (reviews). What counts for me is how problems get handled. And I'm happy to attest, that the stuff handled those issues friendly and in a way which satisfied me as a guest. The stuff was always friendly and looking for the best possible solution. The location is not as close to the beach as I thought, but we had a car and were allowed to use the facilities at their second hotel in Tulum, which is direct at the beach (15-20 min. drive). We even got free parking there and were lucky to get the 2nd last available space (saturday afternoon). They had a wedding going on, so probably the parking was more crowded than usuall. I can't tell. You can reach other beach strips (closer to the hotel) by bike or even walking (i would say 15-25 minuts).